Cancellation, Return and Refund Policy
B&C Sales believes in helping its customers as far as possible and has a liberal cancellation policy. Under this policy:
- Cancellations will be considered only if the request is made within 24 hours of placing an order.
- There is no cancellation of orders placed under the same day delivery category.
- No cancellations are entertained for those products that the B&C Sales marketing team has obtained on special occasions & festivals. These are limited-occasion offers and therefore cancellations are not possible. No cancellations on offers where coupon codes apply
- B&C Sales does not accept cancellation requests once device is unbricked or activated.
- All rights reserved with B&C Sales to cancel any order.
Return & Refund Policy
The return process of the product can be restricted depending on the nature and category of the product.
Return Conditions
- Please notify us of receipt of a defective product within a maximum of 24 hours of delivery.
- Products/Items should be UNUSED/UNOPENED with the manufacturer’s original sealed-packed condition.
- Products should be returned in their original packaging along with the original price tags, labels, and invoices.
- It is advised that the return packets should be strongly and adequately packaged so that there is no further damage to goods in transit.
- No return on offers and where coupon codes applied.
- No return after the order is completed.
- If you upgrade after the order is completed we deduct around 30% on the used MacBook within a month.
Refunds
- Refund at the discretion of B&C Sales.
- Refund is only for unopened products in their original packaging after deducting associated charges including shipping and payment cancellation fees.
- We will process the refund after receipt of the product by B&C Sales or its business partner.
Refunds will be processed based on the mode of payment of the order. - Orders paid by credit/debit card will be refunded by credit back to the credit/debit card within 7 working days and the refund will be reflected in the next statement.
- Orders paid by net banking accounts will be credited back to the bank account within 7 working days.
- For all other modes of payment, we will send a refund cheque in 7 working days. The cheque will be made in favor of the name as in the “billing name” provided at the time of placing the order.